Job Description

Job Title: Business Analyst/Consultant -III (Hybrid)

Location: Madison, WI

Duration: 12 Months

Job Description:

This position will be responsible for helping to improve human resource (HR) processes and systems for the Division of Personnel Management within the client.

Work will focus on gathering and analyzing the current state of various HR processes to better understand how they differ across the division and where standardization and improvements are possible. The outcomes of that analysis will drive solutions that advance how key functions of human resources are administered across the State of Wisconsin landscape. The chose candidate will liaison between internal and external stakeholders including HR Leadership, business managers, policy owners, subject matter experts, technical teams and customers to bring about the desired outcomes.

The optimal candidate should be skilled in facilitating discussions, soliciting feedback, digesting policy and process documentation, summarizing findings, developing process maps and workflows, and speaking to both process and systems improvement opportunities.

This position will be an integral part of the tHRive Program Management Team comprised of HR Leadership as well as expert contractors specializing in change management, business analysis and implementation coordination.

Core responsibilities:

• Meeting Facilitation: Leading conversations and presenting information to stakeholders, focus groups, policy owners and HR professionals while gathering detailed feedback, to build consensus for how processes should operate going forward.
• Feedback Solicitation: Present information to various groups and solicit input to ensure findings are accurate and recommendations are supported.
• Process Analysis: Identify bottlenecks, inefficiencies, and areas for improvement in the current processes and systems along with defining the scope of change.
• Document Preparation: Summarize findings as business requirements and customize documents to meet the needs of diverse audiences. Create templates and resources for ongoing sustainability of work.
• Process and Systems Solutions: Drive and support the design, development and evaluation of both process and systems solutions that improve efficiency, reduce waste, and enhance consistency in HR processes.

Top Required Skills & Years of Experience:

• Experience leading and facilitating conversation and gathering business requirements across teams in siloed environments.
• Experience communicating up and out to all stakeholders interested in the initiatives.
• Experience acting as a liaison between policy, process, business users, and systems developers to enact positive change.
• Experience with process integration across disparate teams.
• Independently performs a variety of complicated tasks with a wide degree of creativity and latitude.

Nice to Have Skills:

• Experience analyzing or implementing information technology solutions in PeopleSoft.
• Experience working in a government setting.

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