Customer Service Representative Job at Third Party CS, Encino, CA

U3pJRnZFcWZMWkdhSnhyTEl2bmtEWGc3UXc9PQ==
  • Third Party CS
  • Encino, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

Verbit

Freelance Legal Transcriber US Job at Verbit

 ...our fun team! If you are looking for part-time freelance work to do from home, this is a wonderful place to start. At Verbit, we offer...  ...a true and accurate record of the proceeding, and that the transcript is formatted per legal client guidelines. There is a variety... 

Sherrif's Dept Middlesex

Correction officer Job at Sherrif's Dept Middlesex

 ...The Middlesex Sheriffs Office (MSO) is seeking qualified professionals to work as a Correction Officers at the Middlesex Jail and House of Correction in Billerica, MA. This is a full-time, non-exempt position covered under a collective bargaining agreement. DUTIES... 

Boston Harbor Hotel

On-Call Banquet Server Job at Boston Harbor Hotel

 ...as part of our team. Due to the nature of our business, schedule flexibility is required for all positions. Overview: On-Call Banquet Server JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest... 

Catholic Funeral & Cemetery Services

Sales Manager & Trainer Job at Catholic Funeral & Cemetery Services

 ...developing people towards success? If you answered yes, then CFCS is looking for someone like you! In this job You will lead the sales team and train them to leverage sales techniques to reach and help individuals make their cemetery purchases. You will ensure... 

Farm Job Search

Dairy Farm Herdsman Job at Farm Job Search

 ...Dairy Farm Herdsman (5890) Location: Wisconsin JobNumber: 5890 Herdsman Position available immediately on 500 cow dairy operation in Southwestern Wisconsin. Responsibilities include, but not limited to: heat detection, herd health, IVs, treating fresh and mastitis...