Job Description

Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service.
Join our expanding team as a Floral Supply/Hardgoods Representative.
 
Overview: In this role, you'll be selling our hardwood floral supplies, assisting walk-in customers, and answering phone calls. 
 
Responsibilities :

• The first point of contact for customer inquiries.
• Actively driving positive customer experience on the supply sales floor.
• Respond to customer requests and provide a comprehensive follow-up to account and order details. 
• Alleviate customer traffic during peak times to ensure a smooth checkout transaction.
• Ensure our hard goods meet the highest quality standards by working with warehouse staff to track stock and guarantee that orders are fulfilled smoothly.
• Respond to product inquiries, offer recommendations, and conduct product searches.
• Data input and verification of order information, discounts, and store credit information. 
• Offer assistance and provide support to the supply warehouse operation and maintenance of the workspace, as well as adherence to workplace safety at all times. 
• Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events.
• Staying informed about the latest trends and opportunities in the floral supply market.

Qualifications: 

• Two years of experience in sales and retail, especially with hard goods and supplies, ideally within the floral industry.
• Knowledge of wedding and event decor, as well as a broader range of floral applications, is a plus.
• Excel at building customer relationships, have excellent communication skills, and have experience with the Microsoft Office Suite (Excel, Word).

We offer: 

• A fun and energetic workplace 
• Competitive pay 
• Comprehensive health benefits, including a 401K with company match
• A generous employee discount and much more!

Job Tags

Full time, Work at office,

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