Job Description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Smart Hands Technician Network Engineering (CCNP Certified)

Onsite Costa Rica The Newmont Global Delivery Center in Santa Ana, Costa Rica is located at Avenida Escazu, Building 100, 4th floor, Santa Ana, Costa Rica

Approximately 3 Weeks

Partner Rate: $40 - $45/hr on W2

Overview:

We are seeking a highly skilled and hands-on IT professional to support a short-term, onsite project for Newmont Mining in Costa Rica. This role requires a proactive technician with strong Smart Hands capabilities, a solid foundation in network engineering, and proven experience with Cisco technologies at a CCNP level.

Key Responsibilities:

• Provide onsite Smart Hands support for network infrastructure, including racking, stacking, patching, and hardware troubleshooting.
• Assist remote engineers with physical tasks such as equipment installation, cable management, and diagnostics.
• Configure and troubleshoot Cisco network devices (routers, switches, firewalls) under the guidance of the remote engineering team.
• Perform basic testing and validation of network connectivity and performance.
• Maintain accurate documentation of work performed and escalate issues as needed.
• Ensure compliance with site safety and operational protocols.

Required Qualifications:

• Minimum 3 years of experience in a Smart Hands or field technician role.
• Strong understanding of networking fundamentals and hands-on experience with Cisco hardware.
• CCNP certification (or equivalent experience) is required.
• Ability to work independently and communicate effectively with remote teams.
• Fluent in English; Spanish proficiency is a plus.
• Must be available to work onsite in Costa Rica for the full duration of the project.

Preferred Skills:

• Experience in mining or industrial environments.
• Familiarity with structured cabling standards and data center best practices.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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