Job Description

Operational Resilience Analyst - [FLoD]

WHAT IS THE OPPORTUNITY?

The role of the Operational Resilience Analyst is part of the FLoD Operational Resilience Team and will plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Operational Resiliency Lifecycle Methodology.

What you will do

The Operational Resilience Analyst is responsible for the end-to-end design, execution, reporting, and oversight of the Operational Resilience Programs within CNB Bank. They will liaise with Business Line representatives to ensure the maximum level of preparedness, conforming to policy, regulatory compliance relative to Operational Resilience. They will help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its lifecycle.

• Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project.
• Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
• Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions.
• Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
• Identifies internal and/or external resources to ensure successful project completion.
• Monitors development activities relating to meeting project objectives, budget, quality standards and schedule.
• Update and maintain the inventory of Critical & Significant business services, ensuring Lines of Businesses key processes are identified, inventoried, mapped from an end-to-end perspective across CNB Bank.
• Document impact tolerance statements based on risk appetite and identified harms.
• Plan and conduct table-top scenario exercises and assess control environment with key stakeholders to determine whether recovery within impact tolerance is possible.
• Validate and document scenario testing outputs, gaps identified, and remediation required.
• Assess the risks, single points of failure, gaps and vulnerabilities in the critical processes to prioritize recommendations and remediation in ORMS/Archer.
• Prepare Self-assessment Reports for Service Owner sign-off. Collaborate with Operational Risk colleagues and risk domain experts (e.g. Third-party Risk, Business Continuity Management, Cyber/IT, Conduct, Data risks, etc.) to develop a comprehensive perspective of Operational Resilience.

Monitoring and Reporting:

• Development of key risk indicators (KRIs) for CNB to measure, analyze, monitor and report on resilience posture for critical services.
• Develop and support the delivery of enterprise developed training and awareness programs to ensure proper understanding and implementation of Operational Resilience and mitigation of risk.

Must-Have*

• Minimum ten years project manager experience
• Minimum five years work experience in a bank or financial services
• Minimum five years managing an extensive project(s) and/or team(s)

Skills and Knowledge

• Bachelor's Degree or equivalent
• Minimum 5-7 years practical Business Continuity, Operational Resilience experience
• Strong knowledge a GRC system (Archer), incorporating continuous improvement for the system and process
• DRI Certified Business Continuity Professional preferred
• Demonstrated skills in applying Resilience, Business Continuity planning principles to various levels (staff, management and executive) of the company
• Knowledge of recent Business Continuity and Operational Resilience practices such as the OCC “Sound Practices to Strengthen Operational Resilience”
• Able to effectively interact with peers, subordinates, internal and external customers and vendors.
• Excellent, analytical, problem solving, communication, and prioritization skills
• Demonstrated ability to influence and motivate individuals and teams.
• Advanced presentation skills and oral and written communication skills
• Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
• Self-starter with the ability to work independently

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .

ABOUT CITY NATIONAL

City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com .

EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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